What Driver's License do I need to rent a vehicle?
Yell 4 Car Hire recognises UK driving license as a valid driving license to rent our vehicles. If you hold a non-UK driving license,The required driver's license must be in English with photo and produced at the commencement of the rental. Should the license be in another language or have no photo, an International Driving Permit must accompany it.
How old do I have to be to rent a vehicle?
All renters must be aged at 21+ years for standard vehicles, at the commencement of the rental. For any driver be they the renter or an additional driver, aged 21 to 24 inclusive, an age surcharge of £27.50 per day applies.
How do I book online?
In order to book online, you'll need:
- Select the dates and time of your rental
- Select the Type of Vehicle you are after
- Select any additional extras, such as baby seats, Mobile GPS as your needs
- To complete your booking you just need to provide us with your personal details (in some cases payment details are also required) and then confirm your booking.
- We will then call you within 24 hours to confirm your booking
Will a deposit bond be required upon collecting my vehicle?
Yell 4 Car Hire will require a deposit of between £200 and £1100 for our vehicles. This deposite is to be paid by any internationally recognised credit card. NO CASH DEPOSIT WILL BE ACCEPTED. An imprint of the credit card, and the deposit, will be taken on pick up of the vehicle.
Credit card must be in the name of the authorised renter and the credit card holder must be present at the time of collection.
Can anyone other than myself drive the car?
Only those named on the Rental Agreement are permitted to drive a Yell 4 vehicle. When collecting the vehicle, each driver must be listed on the Rental Agreement and they must present their drivers licence at time of collection.
What is the largest vehicle I can drive on a standard licence?
If you hold a full UK Drivers Licence that was issued before the 1st January 1997 you should be entitled to drive any vehicle up to 7.5t in Gross Vehicle Weight (providing not for hire or reward) and any minibus with up to and including a total of 17 seats. This includes all of the vehicles shown on this website. If you hold a full UK Drivers Licence that was issued after 1st January 1997 then, unless you have taken an additional test, you will only be entitled to drive a vehicle up to 3.5t Gross Vehicle Weight. This does include vehicles such as a Luton box van with a tail lift, which is commonly used for moving house (again, providing not for hire or reward) but excludes any minibus with a total of over 9 seats, unless your Drivers Licence specifies the D1 category on it.
Are there any mileage restrictions?
All our daily hire vehicles have a mileage restriction of 100 miles per day (excess mileage charged at 25ppm for cars, 25ppm for minibuses, 22ppm for Luton / Maxiload vans, and 18ppm for all other vehicles) unless we have agreed a rate in writing in advance.
What is your fuel policy?
All daily hire vehicles are normally provided on an empty to empty basis. We provide the vehicle with a minimal amount of fuel, allowing you to judge for yourself how much fuel you need to put in. This means that we do not charge you for fuel deposits. Likewise, we do not reimburse a hirer for any fuel left in the vehicle on its return. If the vehicle is supplied with fuel we will expect the same amount of fuel on its return and a charge will be made for any shortfall.
Do you guarantee a specific model of vehicle?
The vehicles shown on our tariff sheet and website are typical of the most common vehicles that we hire. We regret that we are not able to guarantee a specific make and model, only the group of that model vehicle. In the unlikely event that we do not have a vehicle available in the group you have booked, we will only ever upgrade you to the next highest vehicle group.
Can an additional driver be added to a hire?
We can add additional drivers to any hire agreement (subject to our driver criteria) at a cost of £22.00 per driver per week or £4.00 per driver per day for hires of less than 7 days. Any additional drivers that you need adding to a hire agreement must be present at the time of hiring and are subject to the same restrictions as the main driver. Charges for additional drivers are payable at the time of hire. Each additional driver is also responsible as hirer under the terms of our contract and will need to sign our rental agreement.
Can you arrange delivery and collection of vehicles?
For a small additional cost, delivery and collection can be arranged for those customers who have a credit account with us and are hiring from us on their own insurance. Unfortunately this is not a service we can offer for non-account holders.
Do you provide breakdown cover?
We provide full 24 hour breakdown cover. In the unlikely event that you should breakdown, simply telephone the number on the breakdown card holder and the manufacturer's breakdown agents will send out the nearest repair unit. A charge will be levied for any negligent call outs (including but not limited to punctures and windscreen repairs / replacements)
Do you have any cleaning charges?
We do not normally impose a cleaning charge for our hire vehicles when they are returned except in the case of negligent abuse, smoking / vaping, or if a pet has been carried in the vehicle. If in doubt you should contact us prior to your hire period commencing. Under no circumstances is smoking allowed in the vehicle, a charge of £100 + VAT will be levied to fumigate the vehicle.